Whether you’re outside of your comfort zone, under a lot of pressure to perform, or speaking in public, stress affects us all in different ways. It’s that clammy-hand, heart-racing, and sweat-dripping reaction to uncomfortable or unfamiliar events. Everyone can relate. While stress is inevitable, it can be handled in a way that is both productive and beneficial. Watch this video from ActionCOACH Mark Phelps for tips on how to cope with stress.
In this blog post, Mark Phelps of ActionCOACH shares his take on a recession, and he answers a question that many business owners struggle with: Should you raise your rate(s) or price(s) during a recession?
If you’re like most business owners, you wear many hats – human resources, sales, accounting, operations, CEO – and you juggle them all. With limited hours in a work day, your daily schedule is sacred and the key to your productivity. How you manage your time is the difference between you taking control of your…
Your off-season is prime time to prepare for the upcoming year. A business coach can hold you accountable and help you make the most of your slow season.
Poor customer service can spell disaster for your business. It’s important that all people on your team know their roles in creating a great customer service experience. Here are 5 ways a coach can help you when teaching customer service to your team.
Are you frustrated when your team doesn’t respond the way you expect? Have they missed a deadline because of a misunderstanding? Managing people requires an entirely different skill set than managing projects. You can’t control everything – and everyone. Being a team leader is difficult. But partnering with a business coach is easy. And it has…
You need to know the right way to do sales for your business. And the transfer of knowledge at sales workshops is very impactful. But is sales training as powerful and impactful as something like coaching?
An Avon, Ohio massage therapist and business owner wanted to grow her practice so she attended an ActionCOACH training session. Her results – an 83% increase in sales!
Training your team to know (and even enjoy) the sales process is an essential part of growing your business. But before you pick a sales training program, it’s critical to know your numbers and recognize areas of weakness in your sales process.
Here’s a collection of interviews from local business owners with amazing insights into today’s challenges.