Author: Rick Phelps

Fight Chaos in Your Business with Mastery

The goal of Mastery is to eliminate the chaos in your business by focusing on becoming proactive, not reactive about decisions. Learn more in the blog post.

7 Ways to Improve Your Cash Flow

Smart small business owners have a pulse on how much money is coming in and going out of their companies each month. They know that a business goes bankrupt when it runs out of cash to pay its creditors on time, which is why you need to manage your cash flow carefully.

How to Recruit and Retain the Best People

More than half of businesses across the nation report a talent shortage, which means employees are calling the shots. Failure to treat your people well and recognize them for a job well done causes attrition – and it costs a lot of money for your business.

Keeping a Scorecard Increases Team Morale and Sales

Our client, a Northeast Ohio manufacturing company that also has a retail division, experienced a decrease in foot traffic at their shop and consequently, a decrease in sales. With fewer customers, team morale dropped, adding to the business owner’s predicament.

Your Words: A Window into Your Mindset

The words that you use are a window into your mindset and can have cascading effects on your team and workplace culture.

How to Avoid the Peter Principle in Your Business

Promoting someone to their ‘level of incompetence,’ known as the Peter Principle, is way too common in organizations. These ‘last promotions’ are damaging to the business and damaging to the individual. So how do you avoid making this common mistake?

Multitasking: Why It Doesn’t Work & What to Do Instead

The ability to accomplish multiple tasks at once is a fallacy – a misconception. Multitasking can have serious consequences on your mind and its ability to focus. ActionCOACH’s Rick Phelps offers an alternative way to be productive.

5 Ways Your Mind Can Be an Asset or Liability

Are your beliefs, biases, questions, words, and inner narratives helping you or hurting you? Being aware of your mind’s inner workings will help you be more productive in your business and life.

Connecting with The Community: Managing Your Business through COVID-19

We sat down with 6 business owners to talk about how they are managing their organization through the COVID-19 Crisis.

The Most Powerful Metric Most Manufacturing Business Owners are Not Using

Every manufacturing business owner is concerned with profitability, yet few use the single most powerful metric for analyzing the relative profitability of their product mix.