The end of the year is an ideal time for business owners to reflect and plan. To reflect on the year’s wins, losses, growth, and opportunities. And set goals and make plans for achieving them in the new year and beyond. (Quick question: Did you achieve your business goals in 2022? What are your 2023…
Whether you’re outside of your comfort zone, under a lot of pressure to perform, or speaking in public, stress affects us all in different ways. It’s that clammy-hand, heart-racing, and sweat-dripping reaction to uncomfortable or unfamiliar events. Everyone can relate. While stress is inevitable, it can be handled in a way that is both productive and beneficial. Watch this video from ActionCOACH Mark Phelps for tips on how to cope with stress.
In this blog post, Mark Phelps of ActionCOACH shares his take on a recession, and he answers a question that many business owners struggle with: Should you raise your rate(s) or price(s) during a recession?
The goal of Mastery is to eliminate the chaos in your business by focusing on becoming proactive, not reactive about decisions. Learn more in the blog post.
Smart small business owners have a pulse on how much money is coming in and going out of their companies each month. They know that a business goes bankrupt when it runs out of cash to pay its creditors on time, which is why you need to manage your cash flow carefully.
If you’re like most business owners, you wear many hats – human resources, sales, accounting, operations, CEO – and you juggle them all. With limited hours in a work day, your daily schedule is sacred and the key to your productivity. How you manage your time is the difference between you taking control of your…
Your off-season is prime time to prepare for the upcoming year. A business coach can hold you accountable and help you make the most of your slow season.
If you’re using a wide net to attract new customers, you might be disappointed by your catch. Marketing to everyone has the same results as marketing to no one. Instead, get laser focused with your marketing, and use these four ways to generate on-target leads.
More than half of businesses across the nation report a talent shortage, which means employees are calling the shots. Failure to treat your people well and recognize them for a job well done causes attrition – and it costs a lot of money for your business.
Poor customer service can spell disaster for your business. It’s important that all people on your team know their roles in creating a great customer service experience. Here are 5 ways a coach can help you when teaching customer service to your team.