If you’re using a wide net to attract new customers, you might be disappointed by your catch. Marketing to everyone has the same results as marketing to no one. Instead, get laser focused with your marketing, and use these four ways to generate on-target leads.
Poor customer service can spell disaster for your business. It’s important that all people on your team know their roles in creating a great customer service experience. Here are 5 ways a coach can help you when teaching customer service to your team.
An Avon, Ohio massage therapist and business owner wanted to grow her practice so she attended an ActionCOACH training session. Her results – an 83% increase in sales!
Training your team to know (and even enjoy) the sales process is an essential part of growing your business. But before you pick a sales training program, it’s critical to know your numbers and recognize areas of weakness in your sales process.
Here’s a collection of interviews from local business owners with amazing insights into today’s challenges.
Lifetime value is a prediction of the total revenue that you will receive from the entire future relationship of a customer. It’s an important business metric to know when buying customers.
Are your beliefs, biases, questions, words, and inner narratives helping you or hurting you? Being aware of your mind’s inner workings will help you be more productive in your business and life.
Conversion rate is the total number of conversions or sales / total number of leads x 100. Businesses calculate conversion rates during marketing campaigns.
Does your company currently view marketing as an expense? Are you spending your hard-earned money on advertising and promotion to bring customers in but then failing to deliver an experience that will create “Raving Fans”? If that’s the case then you might be overlooking one important factor when it comes to your business, which is…