Managers need to understand what Millennials and Gen Z want from their jobs in order to engage and retain them. Watch this vlog to discover their top 6 work demands.
What makes a great manager? And why do good managers matter to retaining employees? Find out in this vlog with Coach Rick Phelps!
ActionCOACH Rick Phelps discusses reasons behind The Great Resignation and what employers can do to prevent employees from leaving in this vlog.
For a team to be successful, they have to work according to a certain set of cultural rules and core beliefs. Watch this vlog to learn about the third key to a winning team – Rules of the Game!
Most organizations make the mistake of implementing improvement tools like LEAN, Six Sigma, etc. without first understanding context and building their operating system.
Key performance indicators (KPIs) are how you measure success in every operation, process, team, or person in your business. Every process and person should have 1 or 2 KPIs that clearly measure how well they’re doing their part to contribute to the profitability of your company.
Key performance indicators (KPIs) are how you measure success in every operation, process, team, or person in your business. Every process and person should have 1 or 2 KPIs that clearly measure how well they’re doing their part to contribute to the profitability of your company.
ActionCOACH Rick Phelps describes how he helped Cleveland Cliffs add $100 million to their bottom line by developing a process of continuous improvement for them.
In part 2 of the Developing Your Operating System vlog series, ActionCOACH Rick Phelps dives into the importance of thinking through each role relationship in your system and why having a coherent operating system is in the best interests of your whole business. Often, the cost accounting system (Lowest Cost + Lowest Cost + Lowest Cost =…
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Every business has an operating system – but not all have a clearly defined one. We want to help businesses build systems and processes that make them successful and highly profitable.Watch this vlog to learn how to connect all of the parts and roles of your business to its objectives and goals.